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Back to Back Award Wins for Towers Automotive

Towers Automotive, a leading car service provider in Charters Towers, is proud to announce they’ve been awarded the 2024 Repco Authorised Service - Outstanding Customer Service Award for the second consecutive year.

This prestigious award recognises Towers Automotive's commitment to excellence in customer service

Owned by Aaron and Kelly Stibbs, this proudly family owned and operated business has long been a beacon of customer service excellence in Charters Towers. Over the past few years, the company has implemented a strategic focus on enhancing the customer experience, leveraging technology to facilitate open communication with customers to better meet changing consumer expectations.

"Our goal is to provide our customers with the best possible service experience, from the moment they contact us, to the completion of their service," said Kelly Stibbs, co-owner of Towers Automotive. "We’ve invested in technology that allows us to communicate with our customers in a way that is convenient and efficient for them, ensuring their needs are met every step of the way."

Peter Rogers, National Manager for Repco Authorised Service says, “Kelly and Aaron care for each customer like they are their own family, and Towers Automotive's dedication to customer satisfaction is evident in their glowing reviews. Their consistent approach to delivering exceptional service has resulted in strong word-of-mouth referrals and a loyal customer base, and we are so proud to count this exceptional business in our over 500 independent workshops Nationwide.”

"We are incredibly honoured to receive the Repco Authorised Service Outstanding Customer Service Award for the second year in a row," said Aaron Stibbs, co-owner of Towers Automotive. "This award is a testament to the hard work and dedication of our team, who go above and beyond to ensure that our customers receive the best possible service."

Towers Automotive looks forward to continuing its tradition of excellence in customer service and serving its community for many years to come.

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Local Workshop takes out National Award

Family owned, Towers Automotive have been awarded the prestigious Repco Authorised Service “Outstanding Customer Service Award” for 2022...

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