Family owned, Towers Automotive have been awarded the prestigious Repco Authorised Service “Outstanding Customer Service Award” for 2022! 

Owners Aaron and Kelly Stibbs always put their customers at the centre of everything they do. This dedication to continually improving the service they deliver has paid off, with them being honoured at a glittering awards ceremony in Melbourne at the recent Repco Authorised Service National Convention. 

Kelly says, “We were initially so shocked to win, looking at the calibre of the other finalists; we didn’t think we stood a chance.  Now we have had some time to reflect on our win, we can look at our achievement with pride.”

Aaron comments “The investments that we have made to improve our business and train our team have really paid off.  Our business is stronger and runs more smoothly, which allows us to focus on providing a great customer experience every time.”

A spokesperson for Repco Authorised Service tells us. “With over 500 mechanical businesses across Australia, the selection panel has an exceptionally difficult time choosing our Outstanding Customer Service winner.  However, without a doubt, the team at Towers Automotive are worthy winners in 2022.  Kelly and Aaron’s clear focus on customer experience is second to none, a fact backed up by the glowing reviews this fantastic business regularly garners online.”

Towers Automotive is located in Charters Towers and are a member of the Repco Authorised Service network.Repco Authorised Service is a nationwide network of independently owned and operated mechanical workshops backed by Repco. To find out more about Repco Authorised Service visit www.repcoservice.com